Our "Perfect Fit" Guarantee

We want you to love your shoes! Every pair of Vzuttya Dnipro is handcrafted specifically for you, based on your personal measurements and wishes.

Inspection & Fitting Please inspect your order immediately upon receipt at the post office. Try them on and take a few steps.

Our Guarantee: Since we sew to order, we cannot simply swap a pair for another model from stock. However, we fully protect your purchase:

  1. Free Remake: If the size does not fit, we will sew a new pair for you in the correct size absolutely free of charge.

  2. Money Back: If for any reason you are not satisfied with the quality or result, simply refuse the package at the post office or return it to us. We will refund your money.

How to request a return? If you have already taken the shoes home, you can request a return within 30 days of receiving the product. Note: The item must be unworn, unused, and in the same condition you received it in.

Contact us to start a return: